At Maggie Mode, we strive to provide you with high-quality products. If you are not completely satisfied with your purchase, please read our Refunds and Returns Policy below:

1. Return Eligibility

We accept returns for items that meet the following criteria:

• Items must be returned within [14 days] from the date of delivery.
• Items must be unused, unworn, and in the original packaging with all tags attached.
• Custom or personalized items are not eligible for return.

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at [your contact email] to request a return authorization.
2. Provide your order number and details about the item(s) you wish to return.
3. Once your return is authorized, we will provide you with instructions on how to proceed with the return.

3. Return Shipping

• Customers are responsible for the return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over [insert amount, e.g., $50], as we cannot guarantee that we will receive your returned item.

4. Refund Process

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed as Cod.

5. Exchanges

Currently, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [7 days] of receiving the item. We will arrange for a replacement or refund at no additional cost to you.

7. Contact Us

If you have any questions or need assistance regarding returns or refunds, please contact us [email protected].